mT
maki T
1 reviews | Active since May 2011
08 Sept 2020, 11:52
Disgruntled customer
I'm so annoyed off with DSTV (Multichoice).An explorer has been added to my account which I have never received or signed for. So for the past 4 months, since the beginning of April to be precise.. There's an extra amount of R100 added to my account for something which is not in my possession. Tried several times to report this but I'm being send from pillar to post. I've logged my query on " we chat "and spoken to many consultants without success. Everytime I get told that my query has been escalated to the Pricelock department which apparently has a backlog of queries...(which i not interested in) I want this resolved now and I want my refund ASAP..
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Sept 2020, 11:58Hi Maki,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Sept 2020, 11:58
Official
Hi Maki,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
mT
maki T's updateReviewer Update
09 Sept 2020, 15:13Thanks for the the assistance .Sandile and Khumbudzo went all out to sort out this within 24 hours and I really appreciate the time and efforts they put in resolving this matter.
mT
maki T's update09 Sept 2020, 15:13
Reviewer Update
Thanks for the the assistance .Sandile and Khumbudzo went all out to sort out this within 24 hours and I really appreciate the time and efforts they put in resolving this matter.