Disgraceful service

<p>Utterly disappointed with the level of service that multi choice gives.</p> <p>We requested the price lock explora from Multi choice, of which you needed to be vetted for and we were approved for. This was on the 30th of March and were told we would have it within 2-4 working days.</p> <p>Two weeks have gone by and we have received NOTHING. My boyfriend then called multichoice where we were told it was delivered to our house within 3 working days but when he asked for them to double check the address it was correct on their system yet instead of delivering the decoder to Fourways it was delivered to Rustenburg.</p> <p>Freaked Rustenburg. The area codes are not even the same. I don't know if it makes any sense for a decoder to be delivered to an area code...an address that isn't on the system within no-one being accountable for it. It's honestly disgraceful.</p> <p>I don't know what needs to happen as we have made a number of calls trying to figure out what will happen next and when the decoder will be delivered to the right address with no solution. We are told someone will get back to us within 24 hours but nothing gets done.</p> <p>This service...this experience has been nothing short or disgusting.</p>