Disgrace of a DSTV minus 10 star review

Can I start with a zero 10 star for them? Last week I received a call from a lady to apologize on behalf of DSTV and to say she will reply to my querie and will make sure that someone from price will make contact with me. To date Noone bothered, that the type of service you get for being a diligent payer on time never skipping once and for being stuck with a decoder for almost 5 years where the signal goes off or the decoder reboots by itself. Gets messages like disc full but I have 70% space left. Oh what a disgrace you are. Its ok to just debit every month no hassle, but please dont complain we at DSTV do not care as long as we can debit your account we are feel very little for you. Ok so how about we just all cancel out subscription and cancel our debit orders. Lets see who will be doing the jumping.