DM
Dumisani M

1 reviews | Active since Apr 2012

09 Feb 2018, 14:52

Disgrace of a company

During the December period we decided not to pay for our DStV subscription as we were away for this time. My DSTV is on a month to Month like every other person in this country... so didn’t feel the need or have ever been informed otherwise. Never the less Multichoice handed me over to a shady company who Took on ******* business called Shapiro Shaik and ass. I might add I’ve vister them personally with my own time and money. Only to have no joy... unless bunch of ****s as well!!!! The long and the short of it is this, multi choice handed me over when my account wasn’t even in arrears for 30 days. According to NCR the account need to be in arrears for a minimum period of 120 days before its handed over, may I also add there was no attempt to contact me to notify me of this. You are a bunch of spineless, inconsiderate and useless ****s with no consideration for anyone but yourselves. It’s sad there is no competition for satellite TV in this country I’m quite sure your doors would’ve been closed long ago. And this won’t be the last your hear from me I promise you. ****s!!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Feb 2018, 16:04
Official

Dear Dumisani

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

DM
Dumisani M's update10 Feb 2018, 09:15
Reviewer Update
Regardless of the arrears that account should of never been handed over multi choice haven’t followed the correct procedures in this regard. And where does one find these terms and conditions? Useless Joke of a company.
DM
Dumisani M's update13 Feb 2018, 16:41
Reviewer Update
Still no Response from multichoice as promised... not surprised. Just a reflection of how you view your customers and your relationship with them. Pathetic.