1 reviews | Active since Feb 2018
Discusting Service 1 Month 1 week no feedback Previous complaint NO FEEDBACK FOR 1 MONTH NOW
How useless , they have cut me off this month 4 times. Yes 4 times which cost me 15 to 20 minutes on the phone explain the same thing over and over. A account from 2016 have suddenly appeared on my holiday account which I dispute after promise after promise, easy to trow the ball back to the client and say go and listen at recording which I dispute which is an hour from my home town. They have my voice on the system 4 times when you cut me off. Take responsibility to listen and compare. But I guess to much work. I have paid for the month but you cut me off on the dispute which I have logged. You owe me 3 days in credit as well for the cut offs. After 30 years of a client this is the treatment you get.
I guess my one account will not make difference but cheers DSTV from your client which supported you over the years, I had enough
Your *********** manner in which complains is handled is disgusting.
Dear Steven Anderson
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Steven Anderson
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Steven
Thank you for contacting us.
According to records, you have been responded to -on 15 May 2018 regarding your DStv account.
I have further referred the query to our finance team for further assistance in this regard.
You will be updated with the feedback once received.
Kind regards
Dinah
Best regards,
Good day Steven
Thank you for contacting us.
According to records, you have been responded to -on 15 May 2018 regarding your DStv account.
I have further referred the query to our finance team for further assistance in this regard.
You will be updated with the feedback once received.
Kind regards
Dinah
Best regards,
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