Discussed by Non service Dstv

I'm highly discussed by this company. We have been a full premium payer for years. I tried to down grade my package and was told I'm sorry you can not down grade now you have to do it on a specific day. I was 1 Day 24 hours past this date. Smaller package clients get FREE weekends every now and then with FULL Premium package. What does Premium package clients get. A kick in the face. Now that we have lock down we have not got sport. No rugby matches and yet they don't reduce the packages. I asked to be downgraded on the time they need to down grade and was told I must call bac**** We run our own business and don't have time to keep phoning and DSTV bargains on the fact people don't remember which day they need to upgrade or downgrade packages!