DL
David L
1 reviews | Active since Oct 2014
13 Jul 2018, 12:20
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DSTV announced free access to all their sport channels to lesser packages for the next two weeks. They failed to state that it does NOT apply to the Select packages. This is discriminatory as all other customers get an extra benefit, except Select customers.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Jul 2018, 14:23Dear David
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Jul 2018, 14:23
Official
Dear David
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
13 Jul 2018, 19:57Good day David
Thank you for sharing your concern with us.
Please understand that we no longer offer DStv Select 1&2 as one of our packages. However, only previous customers are allowed to continue with this package.
For this reason, no channels can be added. You may need to consider changing the current package.
Please visit our website on www.dstv.com and compare the different DStv packages with their prices.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply13 Jul 2018, 19:57
Official
Good day David
Thank you for sharing your concern with us.
Please understand that we no longer offer DStv Select 1&2 as one of our packages. However, only previous customers are allowed to continue with this package.
For this reason, no channels can be added. You may need to consider changing the current package.
Please visit our website on www.dstv.com and compare the different DStv packages with their prices.
Kind regards
Dinah
Best regards,