Discontinued services

My contract of 24 months expires, and I have signed and agreed upon new one of 570 or 517 and odds.Declaration was made about free installation and agreed prices. To my surprise on month end R1272 was deducted and I disputed it via bank counter.I received another message that I owe them R2300 and odds ,luckily got an adverti*****t call and has informed them about my crisis and she gave me a number to dial in.

I was devastated and this lady agent said I'm fighting with a wrong person and I told her she is also part of multichoice. She transferred me to another department and my details were taken, and on 6th August they promised to call back but till today. They have disconnected service from my house and I'm the one that is affected from their mistakes and no call back till today after spending 35 minutes of my airtime trying to resolve their error. My cell number is 066 301 ***,Miss Gamanda @ Muizenberg and I felt disgusted by the service from installation those 2 coloured guys were very rude. I need my dstv compat back and debit order amount to be corrected, still waiting