DISCONNECTION OF SERVICES WITHOUT VALID REASON

<p>I FIND IT TOTALLY UNACCEPTABLE THAT MY ACCOUNT IS SUSPENDED. I AM CURRENTLY ON A CALL WITH YOUR CUSTOMER CARE DEPARTMENT AND THERE APPARENTLY IS AN ERROR ON A BILLING OF MY ACCOUNT FOR MARCH 2016. IT IS NOW JUNE 2016 AND MULTICHOICE IS CLAIMING A RETURNED DEBIT ORDER. IF THERE WAS SUCH AN ERROR WHY DID MY DEBIT ORDER FOR APRIL AND MAY GO THROUGH SUCCESSFULLY. THIS IS UTTER BULL AND YOU SHOULD GET YOUR HOUSE IN ORDER. MY REQUEST IS THAT MY SERVICES GET RECONNECTED WITH IMMEDIATE EFFECT. YOUR AND YOUR TEAM CAN GO AND GET YOUR INVESTIGATIONS AND STOP JUST DISCONNECTING SERVICES WITHOUT ADVISING A CLIENT. ONCE AGAIN IT GOES TO SHOW HOW DSTV VALUE IT CUSTOMERS!!! IT IS NOW 25 MINUTES SINCE MY CALL TO DSTV CONTACT CENTRE. PAMELA SEBOWA EVENTUALLY COMES ON THE LINE AND CLAIMS I MUST SEND THROUGH BANK STATEMENTS. RIDICULOUS!!! REFERENCE NUMBER: ***-I-180</p>