CF
Charmaine F
1 reviews | Active since Mar 2021
08 Oct 2024, 16:46
Disconnection of services due to a system fault on DSTV side
Poor service. Lodged a complaint for an incorrect reconnection of an old decoder which resulted in a double charge for an additional package. Paid in full for my active package yet they refuse to reconnect my services.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Oct 2024, 17:51Hi Charmaine,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards, DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards, DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Oct 2024, 17:51
Official
Hi Charmaine,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards, DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards, DStv: Hello Peter Team