Disconnection of services

My id ***. I am unhappy about the service i got today. I called 3 times and ni one assisted me. They sent me from pillar to post twlling.me that their systems are slow and others telling me that there was a system failure. If my services are not reconnected today please refund my R665 and disconnect your services for good. I am told i am inactive and i have no subscription. The last time this happened i was helped by a friendly white guy who even cakled me back after my phone cut off. The ones i spoke to today they dont care about anyone or i should i say about customers. I was told the supervisor will assist and nothing happened. You can even review tbe recordings and listen to them. I am not happy at all. If my services are not reconnected then i will escalate to the CEO.