Disconnection of Services

DSTV have just proved to me how much of an absolutely useless IT system they have! I have had to call four times this month to understand why they keep disconnecting my services and they just reconnect me and assure me it wont happen again but it keeps happening and I am sick and tired of having to call in every other day to ensure this stops happening! My account is up to date and this just goes to show why I would never allow dstv to put a debit order on my account! Can someone senior from DSTV call me to have this resolved and ensure it never happens again!