Disconnection of DSTV service

I have paid for DSTV for month of August 2015 on 15th and all the other months and have submitted 3 proof of payments to the [Email Removed] When I phoned the call centre I was not getting any help instead I was told that I owe and the said that payment which I made on 15th of August is not reflecting on my account.<br> I have been struggling with this for a while now and my services were suspended for 3rd time to date.<br> I went to wonderpark shopping centre hoping to receive assistance and the supervisor took my proof of payment and told me that there is nothing that he can do to allocate my payment.<br> I have paid R343 instead of R319 from May 2015 to 15th of August and now they are saying that I owe them. My payment has not been allocated from 15th August to date<br> Each time when I phoned call centre, none of agents were able to assist me instead me. I have asked to speak to supervisor or team leader and agent sets my call aside to say that they will call teamleader or supervisor. They put my call on hold until my airtime runs out.