Disconnection and incorrect billing

<p>Words can not really describe how disappointed I am with Multi Choice, I'm currently paying for two decoders through debit order and to my surprise I was debited R1380 on the 31 of January unfortunately the balance on my account was less than the debited amount and it bounced, and the bank charges came back to me, further more they disconnected my decoders after "mistakenly " debiting the wrong amount. I tried calling their call center and was told that I'm owing them and have to pay R1430 to be reconnected. I asked why am I owing whereas I'm paying in advance and not in arrears and I was then sent from pillar to post, I then decided to drive straight to their offices in Randburg and the lady said the blunder was from their account department and only gave me the telephone number (011) ********** to call them. What an inconvenience, bank charges, reconnection fees, airtime and my time!!!</p>