TX
Thando X

1 reviews | Active since Jan 2018

05 Jun 2023, 11:22

Disconnection

Last week I wrote a review regarding being disconnected and it was sorted and the person helping me reversed the disconnection fees. Yesterday on the 4th of June I was disconnected again. I made a mistake on my reference and sent proof of payment for my payment to be allocated. They've been telling me finance needs to approve the payment

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2023, 11:32
Official
Hi Thando,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team