DISCONNECTING SERVICE WEEKLY

I wrote a previous report with regards to this problem I am experiencing with DSTV. I have 2 residential homes that I have DSTV smart cards for. For the last 7 months my service has been disconnected every single week without me actually requesting it. They then charge me R50 to reconnect when I call in every Friday. Every week I get a promise that my account will be sorted out just to discover the very next week it's not. I now have 3 accounts with DSTV that they created on their own & expect me to pay for service I don't have or asked for. I have a debit order that goes off regularly no defaults ever on my account. DSTV decided out of their own to register one of my smartcards as holdiay & moved it off my residential without my knowledge. I have been fighting every since to get this sorted. I even made payments of what I see on the system even though I know I don't owe the money just so that they can sort my account and still they can't, I have a huge credit in the one and a balance owe. Last week Salaminah mailed the finance department to refund all my reconnect fees & request to close the holiday view but still nothing. She actually provided me with good service.