EB
Esther B

1 reviews | Active since Dec 2015

09 Dec 2015, 10:22

Disconnecting of DSTV

After sending proof of payment 3 times since the 4th of November my DSTV was cut off 6 times till today. I've spoke to about 6 different people at the call centre and my problem is still not resolved.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Dec 2015, 12:46
Official
Hello 1Kallie!,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team