Disconnecting me

A follow up to my last complaint dated 24 January, today 4 February. Switched over to the explorer paid up until March 15 2015 and being disconnected daily. My account is in a credit and even my March amount due would be less as there is so much credit, from over paying BUT everyday I am disconnected saying suspended due to not paying?? The best part you reply to my previous complaint on the same thing saying all sorted??? <br> <br> I suggest you have someone contact me and actual get this sorted before you go onto hello Peter staying it is,,, <br> <br> I cannot get hold of anyone that is able to resolve this, I want it resolved immediately a 2 month turn around is unacceptable for something I pay for in advance <br> <br> Your service is disgusting and your excuses are pathetic, I have requested in writing my amounts to be done, and all your supervisors are to busy<br> <br> My number is *** I want this resolved immediately