Disconnecting from MultiChoice

I am moving in with a friend and we do not need 2 DSTV decoders active. I called MultiChoice on the 28th July to disconnect me and NOT invoice me for August. I then to my utter surprise was billed for August. Plus received an email form MultiChoice saying thay had received my information on the 28th July and how did I feel about there service... IS THIS A JOKE.<br> <br> I called again today to ask why they had billed me. There answer is that <br> 1. I was going to be billed anyway for August and then have the balance sitting as a credit in my account , WHO gave you that Authority to do THAT?<br> 2. That the system then automatically re registered me on the system and if I did not call i was then gong to be billed again fro September<br> 3. That I have to request that the amount billed be returned in 14 days or I have to reverse the transaction with my bank..<br> 4. To top it all off i was then informed that i reconnected the service via an online or USSD session and that is why I was billed. WHAT!!!!!<br> <br> Then was informed that they are gong to escalate the issue. ???<br> <br> Are you kidding me <br> To date you have clearly shown you have NO IDEA what is going on and are infact **********ly taking money of my account.