SN
Siphumeze N
1 reviews | Active since Sept 2015
09 Sept 2015, 16:59
Disconnected while I have a credit of R131,00
DSTV has disconnected my services while I have a credit R131 on my account with them, I am a trader on the stock market and lost R300K last night because of them
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Replies (1)
DStv (MultiChoice)'s replyOfficial
15 Sept 2015, 08:52Hello SpNtloko,
It is with regret that we learn of the frustration and inconvenience you have experienced with your device. Please accept our sincere apologies for the delayed response in this regard.
The records on our system shows that an agent has already assisted you with the re-connection, please do not hesitate to use any of our touchpoints below if you experience any challenges with DStv.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your device. Please accept our sincere apologies for the delayed response in this regard.
The records on our system shows that an agent has already assisted you with the re-connection, please do not hesitate to use any of our touchpoints below if you experience any challenges with DStv.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
DStv (MultiChoice)'s reply15 Sept 2015, 08:52
Official
Hello SpNtloko,
It is with regret that we learn of the frustration and inconvenience you have experienced with your device. Please accept our sincere apologies for the delayed response in this regard.
The records on our system shows that an agent has already assisted you with the re-connection, please do not hesitate to use any of our touchpoints below if you experience any challenges with DStv.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your device. Please accept our sincere apologies for the delayed response in this regard.
The records on our system shows that an agent has already assisted you with the re-connection, please do not hesitate to use any of our touchpoints below if you experience any challenges with DStv.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile