DISCONNECTED SEVERAL TIMES AFTER PAYMENT

Item: DStv (MultiChoice)
Rating: 2
Author: Ameet B

Morning. This is the third time I am disconnected this month due to non payment error E16-4.<br> I have paid using same details per before - and spoken to consultants regarding this 3 times. I am wasting more airtime on calling you than my subscription!!!! Please fix your issues in your accounts department!<br> I am so disappointed

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Replies (1)

DStv (MultiChoice)'s replyOfficial

06 Sept 2015, 13:02

Hello ABHANA001,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply06 Sept 2015, 13:02

Official