Disconnected services

On the 14th of April 2022 I paid R550 then my services where not connected I called and the guy said he will reconnect as he sees the R550 then I asked him to change my payment date to the 15 of every month then he said I must pay another R88 for that. I paid the R88 on the very same day then my services were still not connected. I called DSTV about a 100 times with no assistance until I eventually got help and they were reconnected then on the 16th of April my services were disconnected again I called DSTV a million times till I was eventually assisted and they were reconnected. This morning when I woke up to my surprise my services are disconnected. I called and the lady said my date is the 15th but I need to pay R335 for my services to be reconnected until the 15th of May then I'm gonna need to make another payment on the 15th of May. DSTV is really frustrating and exhausting. I don't understand why should I pay so much monies only to be treated this way. Could anyone please assist, I'm exhausted with this back and forth with DSTV