1 reviews | Active since Oct 2014
Since July 2017 I have been disconnected...reconnected...disconnected...and still disconnected. My account has been suspended. I payed July 2 payments, August, September, October. I was called and was sent email and I called and send emails. First they told me there is a backlog at finance departement and they can nor find 2 of abovementioned payments..so every five days I send emails again and so it went on. Yesterday I was told that my POP s are invalid and they do not acept them. Strange they are the same as all the others. Then I send them bank stamped POPs and this morning no responce no phone calls I am told by Consultant at Calk centre I must go to my nearest Dstv branch....which is 320 km from me???? I have done everything they have asked and never ever have been humiliated like this by a company. Still no service....
Dear Yvonne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Yvonne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Yvonne
Please liaise with Herbert Mosavel regarding this query.
You may contact him directly on *** for further assistance .
Thank you
Girly
Best regards,
Good day Yvonne
Please liaise with Herbert Mosavel regarding this query.
You may contact him directly on *** for further assistance .
Thank you
Girly
Best regards,
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