Disconnected Services

Good Day:)<br> I have a dstv premium account, which costs in the region of R770/month. I am in and out of the country for several days of the month and on my return I find my services disconnected for non-payment (fair enough). I call the call centre, get an amount to pay and do so. <br> <br> On the 25th April, I returned from a trip and paid what I thought would be due on my account. I called the call centre, and they told me an additional amount of R600 had to be paid before the service would be reinstated. I declined and told them to rather refund my money and suspend my service for good. They reconnected my account and told me the matter would be escalated and resolved the following business day. In the ensuing business days that has followed since then, their has been no resolution, no call back. <br> <br> Every 2nd day since then my service is disconnected. I find this most annoying and frustrating, and consider it to be an extreme waste of resources (MINE!). I want this matter resolved and also be reimbursed for all the time and phone calls spent on this issue.<br> <br> Kind regards<br> <br> Nathan Marais