TF
Tebogo F
1 reviews | Active since Jul 2020
05 Dec 2020, 09:26
Disconnected my subscription
Very bad service
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Dec 2020, 11:10Hi Tebogo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Dec 2020, 11:10
Official
Hi Tebogo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Dec 2020, 09:59Hi Tebogo,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I managed to reconciled you DStv account. We also changed your payment date to the 25th of every month.
After the reconciliation your account had an overdue amount of R2.59. However you may pay this amount with your monthly subscription amount on the 25 December 2020. This means that the total amount to pay on 25 December 2020 will be R529.00 plus R2.59.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I managed to reconciled you DStv account. We also changed your payment date to the 25th of every month.
After the reconciliation your account had an overdue amount of R2.59. However you may pay this amount with your monthly subscription amount on the 25 December 2020. This means that the total amount to pay on 25 December 2020 will be R529.00 plus R2.59.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Dec 2020, 09:59
Official
Hi Tebogo,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I managed to reconciled you DStv account. We also changed your payment date to the 25th of every month.
After the reconciliation your account had an overdue amount of R2.59. However you may pay this amount with your monthly subscription amount on the 25 December 2020. This means that the total amount to pay on 25 December 2020 will be R529.00 plus R2.59.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I managed to reconciled you DStv account. We also changed your payment date to the 25th of every month.
After the reconciliation your account had an overdue amount of R2.59. However you may pay this amount with your monthly subscription amount on the 25 December 2020. This means that the total amount to pay on 25 December 2020 will be R529.00 plus R2.59.
Kind Regards,
DStv: Hello Peter Team
Best regards,