NS
Nomfundo S

1 reviews | Active since Jul 2023

06 Aug 2023, 15:08

Disconnected my dstv

Not first time complaining my issue not resolved even after you called and reconnect my dstv only for few days and disconect again and said you will clear the amount that was due nothing have been done what a service I got from you guys

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Aug 2023, 18:33
Official
Hi  Nomfundo Sithole, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Aug 2023, 16:03
Official
Hi  Nomfundo,

At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.   

We please to inform you that the payment of R129.00 dated 28th June 2023 has been allocated to your account.

We have reconciled your account and confirm that the services on your account has been reconnected.

We advise that you pay using this link: https://payat.io/dstv/***. This is one of our efficient ways of making payments. 

Next payment is on the 07th Sep 2023. 

Kind regards 
DStv: Hello Peter Team 

Best regards,