rvdm
rene van der merwe
1 reviews | Active since Apr 2014
20 Feb 2016, 19:01
disconnected my account but still must pay
Im highly frustrated I connected my account on the 17th and called in today to disconnect due to me moving out the flat I was staying in and relocating to Pretoria, im not going to be viewing these services I don't see the why I have to pay for the full month!I'm really upset about this please sort this out urgently as I'm not paying the full amount
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DStv (MultiChoice)'s replyOfficial
24 Feb 2016, 09:54Hello rene1988,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've tried to contact you on your mobile number provided, however your calls goes straight to voice message. We left a voice message for you. Please be advised that we have noticed that you requested your service disconnected on the 20th February 2016 and on the 22nd February 2016 requested service to be activated again. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've tried to contact you on your mobile number provided, however your calls goes straight to voice message. We left a voice message for you. Please be advised that we have noticed that you requested your service disconnected on the 20th February 2016 and on the 22nd February 2016 requested service to be activated again. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply24 Feb 2016, 09:54
Official
Hello rene1988,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've tried to contact you on your mobile number provided, however your calls goes straight to voice message. We left a voice message for you. Please be advised that we have noticed that you requested your service disconnected on the 20th February 2016 and on the 22nd February 2016 requested service to be activated again. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've tried to contact you on your mobile number provided, however your calls goes straight to voice message. We left a voice message for you. Please be advised that we have noticed that you requested your service disconnected on the 20th February 2016 and on the 22nd February 2016 requested service to be activated again. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta