LM
Lebo M
1 reviews | Active since Aug 2018
31 Dec 2019, 07:19
Disconnected for no reason
I paid DStv on the 5th n 6th of December 2019 R600 and R200, using capitec app, until today they can’t allocate my payment, they were busy disconnecting my services n I was calling them almost every week for almost an hour with no resolution, yesterday they disconnected it again n they telling me I must pay R1300,tried to call them with no luck,I want to know where’s is my R800 payment
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
31 Dec 2019, 08:28Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Dec 2019, 08:28
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LM
Lebo M's updateReviewer Update
31 Dec 2019, 11:24Thank you, I’ll do that
LM
Lebo M's update31 Dec 2019, 11:24
Reviewer Update
Thank you, I’ll do that