DISCONNECTED FOR FOUR RAND......REALLY

So i got home today to find that my DSTV subscription was off. Now understanding that im a premium customer for many moons and on numerous occasions have informed you that i pay my account on the last day of the month you still message me on the 28th for payment, fine, but when i call you call center to be reconnected they advise that i am disconnected for arrears of R4.63. REALLY!!!!! I pay every month with out fail and all you have to say that its a system generated action that disconnect. A human had to have built the system, so why not reconnect and wait like you always do for the full payment on the last day of the month.

Im extremely disappointment and expect some kind of compensation for my time wasted on a call and then you have to spend time on Hello Peter. Hope your system understands this,

I will socially blast you on every media platform you can think of.

Im disgruntled and unhappy as this in the one thing i come home to each day after a long day and spend only 20 minutes before i have to see to kids and family and then back to work.,

I really cant believe this.