Disconnected extra view

MultiChoice continues to prove that they don't care about their customers. They also have uns****ed agents who do not know what they are doing.

I called the contact center in an effort to replace my extra view decoder. The agent who assisted me decided to open a new subscription under my acc in turn disabled it completely. Now I'm left with the decoder that only plays channel 100 as if I did not pay my monthly subscription.

I called again many times trying to get them to resolve the issue yet again. All they tell me is the are unable to delete the subscription and attach my decoder as it was before.

I have paid my monthly subscription and I deserve everything all benefits that comes with it.

With all this happening I found myself asking questions such as: Do I need MultiChoice? My answer was "no, I don't". They have proven not to need me as well. I will end this relationship end of the month as I have already paid for this month

So with that said pls sort out my extra view for this month so I can use all the funds I paid for for this month. I keep spending money on calls calling ur contact center that is proven to be useless.

We'll do our goodbyes end of the month.