1 reviews | Active since Jul 2016

19 Sept 2023, 10:39

Disconnected

Every month its the same story all over again. Multichoice sent my mom an sms advising her to R349 3 days later the subscription is off. No one knows where the sms came from, they just want her to pay for staff that doesn't exist. You are told you pay for extra view you ask to cancel you are told you will pay the same amount. Dstv is exploiting pensioners and their call.center agents pathetically USELESS Always blaming the system team leaders They don't know what they're talking about. The reconnection should happen today as my mom will not pay.she was sent an sms stating to pay R349 for 2 months. Suddenly disconnected! This is irritating to say the least and frustrating. This service provider much like Eskom you're useless.

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Sept 2023, 11:00
Official
Hi Phindile , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
's update19 Sept 2023, 11:02
Reviewer Update
DStv: Thank you for your payment. Good news! You'll be paying R349pm instead of R449pm for the next 2 months, saving you R100pm. T&Cs. Opt out: dstv.tv/o
's update19 Sept 2023, 11:02
Reviewer Update
DStv: Your subscription, and any services paid via your account, have been disconnected! Pay here to reconnect payat.io/dstv/***0 (ref ***0)