disconnected Decor

Last year i bought a decor in KZN becuase that is where i was staying then, i bought the decor because the person that i was staying with suggested that i use an extra view of which i agreed, she then register my decor under her name. aftr a month i moved to JHB to stay there and i hasnt been using the decor.

now the lady has got another one to use and the extra view and has removed my decor, at the beggining of August i went to dstv to reconnect my decor under my name and i have paid the full month for the month, the lady who was helping me ddnt open the new account for me, she just reconnected it back to that person i was staying with and that person went to pay for her account yerstaday and they told her its has been paid, and sh has just closed my decor without my concern. i dont have her contact details anymore

i have been calling your customer care line and it seems as if non of your staff know their job. what i want now i want you guys to format my decor and re register under my name and im nt gonna pay anything since ive already paid. im so ****ed becuase i told your stuff that i dont want and extra view i will pay R385 everymonth for myself off whcih i dd. please sort this out before the end of the day, before escalate this matter to consumer protection. i paid for this decor its mine and ive paid for it to be reconnected under my name but your lays staff did as sh wish nxahhh. this is her account number ********** 0 (Ncamsile ramza) i want my decor to be removed from her