Disconnected by dstv while it's paid every two days

I have never been so disappointed by the way dstv treated me this two month, I paid and was disconnected an when you call they open it an after two days your disconnected again an you call them an send them proof of payment they person who help you open it an at that time you spent your airtime, effort cause you say it's misunderstanding but if it continues every two days it's became a problem. Why must you call, email and chat with them every two or three days an they tell that they will allocate the money but nothing is happening an it continues for the following month an they promise you that they will sort out the problem they control you like loadschedding, I have never felt humiliated this way going up and down to the bank to get the very same thing you did on you phone and send them an they tell you to give them references an you do always am its off again after two days if it was them you were going to pay for reconnection. I was confused, stressed felt like stupid an the people you are talking to they tell you that they will send the proof of payment to the relevant office for allocation and promise you to make minus for you an when you ask that in black and white they don't send it but after two days it's off. I only watch few days and paid the whole amount an could not be able to catch up an I paid for that the whole month.