Disconnected BUT ACCOUNT WAS PAID!!!!!!!!!!!!!!!!!!!!!!

We normally pay our account via EFT around 27 to the 2nd because of the time when our salary get paid in. I paid our DSTV on 2nd of Feb. All was fine. Suddenly Saturday 3rd of Feb our DSTV has been disconnected. Check on the WEB Self Help Service, check my account status, everything is in order next amount due 27 Febr. balance outstanding R0.00. Phoned into the call centre. Lady I spoke to, said our account was not paid. I said to her but we did pay. Send proof of payment (NEVER IN THE WHOLE 20 YEARS THAT WE HAVE BEEN PREMIUM CLIENTS) Services reconnected. Everything fine. Suddenly 8th Febr. NO PVR Functionality.........***???? Phone DSTV no you are in arrears, have to pay R54 !!!!!!! Before functionality will be active!!! THE CONDUCT OF MULTI CHOICE / DSTV is to ***** from their clients it seems. You get charged when you phone in!!! You get disconnected even though your account was paid. We app**** for the new Price Lock but in this case since we are not treated fairly I am considering to CANCEL EVERYTHING.

DSTV / MULTICHOICE WHAT HAPPENED?????? I WILL IN FUTURE NOT RECOMMEND YOU TO ANYONE AND WILL ADVISE FRIENDS AND FAMILY TO TRY OTHER MEANS OF ENTERTAINMENT BECAUSE DSTV DOES NOT CARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!