Disconnected because of a service I did not ask for!

At the end of May, my balance was R-1.00. I made a payment of R570 for the month of June - which should cover DStv Compact Subs: R449 + Access Fee: R115.00. My balance then should have been R0. I was disconnected end of May. When I queried, I was told that there was a mistake as Disney Plus Subs was added without my consent and would be removed. Then I was reactivated - and charged R50. Only to be disconnected again 4 days later, and charged another R50. As it stands I have a balance for R349 and have been disconnected again. I have no idea what this is for? The Disney Plus should not be part of my subs in the first place. Why am i paying, what am i paying for? I have been paying R565+ every month, but now you want me to pay for your mistakes, I don't want Disney+, and I should not be paying reconnection fees for your mistake. Please reconnect me, remove the additional charges. I have called 4 times, and have spoken to numerous agents who do not even have a consensus on the information they share.