VM
Vanessa M
1 reviews | Active since Aug 2011
02 Apr 2016, 19:57
Disconnected
I do not know why I have been disconnected but I have paid the due amount its more than 24 hours ,I'm also on Dstv extra ,the consultant I last spoke to advised that I would be in credit,pls sort this mess out now!!!!!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Apr 2016, 10:08Hello Vaney,
Thank you for taking our call today. We apologise for the delayed response and the poor customer experience.
As discussed, please refer to your email address for a detailed explanation of the account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us.
You may also request assistance from any of the below communication channels ( touchpoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elizabeth
Thank you for taking our call today. We apologise for the delayed response and the poor customer experience.
As discussed, please refer to your email address for a detailed explanation of the account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us.
You may also request assistance from any of the below communication channels ( touchpoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elizabeth
Best regards,
DStv (MultiChoice)'s reply03 Apr 2016, 10:08
Official
Hello Vaney,
Thank you for taking our call today. We apologise for the delayed response and the poor customer experience.
As discussed, please refer to your email address for a detailed explanation of the account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us.
You may also request assistance from any of the below communication channels ( touchpoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elizabeth
Thank you for taking our call today. We apologise for the delayed response and the poor customer experience.
As discussed, please refer to your email address for a detailed explanation of the account.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us.
You may also request assistance from any of the below communication channels ( touchpoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elizabeth
Best regards,