Disconnected 4 times in one month
<p>I have been disconnected so many times. My account was suspended cause I didn't pay on the day I was suppose to paid it on the 03 September 2016 using cellphone banking. It was the reconnected only to be suspended within a week. I have spoken to Nomtha Shabalala, Lebohang Motsoahae just to name a few, about the suspension of my account, first I was told that my customer number is wrong and to email the proof of payment which I did several times I even emailed a letter from them with the customer number that they claim is not mine. I have wasted so much time and not to mention my airtime calling them. They even wanted me to pay a reconnecting fee for my service to be restored. I refused because my account was paid on the 03/09/2016. Again this morning my service is suspended really unacceptable DSTV. THANKS FOR NOTHING. </p>
Dear Penny Shibambo
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Penny Shibambo
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Thank you for that. If all the consultants I spoke to had explained it to me this way all this would have been avoided
Thank you for that. If all the consultants I spoke to had explained it to me this way all this would have been avoided
