TL
Tira L

1 reviews | Active since Mar 2018

12 Jul 2023, 21:41

Disconnected

My account was disconnected today, when I contacted the customer care line I was been told I have an outstanding amount. The consultant didn't even bother to check and said Ive been in arrears for the past 3 months how possible it that for the past three months I've been owing and I wasnt disconnected😏only today the account is disconnected.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jul 2023, 21:50
Official
Hi Tira, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team