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Rebecca T
1 reviews | Active since Jun 2018
08 Mar 2024, 20:24
Disconnected
Good day
DSTV disconnect my subscription, they claimed I have shownmax which I told them 10times. Last year December 2023 they disconnected my subscription and they made me pay extra money saying I hv showmax. I paid the money and they told me they will cancel showmax. Sunday 2024/03/03 they disconnected me again. I call them and it was open three days later they disconnected me again they ask me to pay for something that I don't have. I explain many times that I don't hv it and they still bill me for it.
Tlaleng Molefe
***
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Mar 2024, 20:27Hi Rebecca,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Mar 2024, 20:27
Official
Hi Rebecca,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Rebecca T's updateReviewer Update
08 Mar 2024, 20:31But for how long, cause after 3 months it will happen again. I will say to you again I don't have shownmax and guys are billing me. Each time when I call they told me it was canceled.
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Rebecca T's update08 Mar 2024, 20:31
Reviewer Update
But for how long, cause after 3 months it will happen again. I will say to you again I don't have shownmax and guys are billing me. Each time when I call they told me it was canceled.