Disconection my serveses
<p>Debra Thole phoned me, as I wanted to change to a different package on my DSTV, the accounts is payable in advance, so my full installment has been made for this month, now I do not have any serves on my decoder, which I have paid for. I phoned the call center to enquire about why I do not have serves anymore, and I was advised that I need to wait until 20:00 tonight for my services to be activated again; you pay for a full day but only get half the serves. Also they cannot provide you with the call even though it is stated that the call are being recorded??</p> <p> </p>
Dear Rohanda Oli****ers
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Rohanda Oli****ers
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter team
Best regards,
Good day Rohanda
Reference is made to our telephonic discussion.
Your Premium package with Xtraview has been activated. As discussed, please note that there's outstanding balance of R134.44 reflecting the account. This is for:
· R99.44 for the Premium package.
· R35.00 for your BoxOffice account.
We have requested for a call recording dated 02 March 2017. Feedback will be communicated to you once received.
Thank you for taking your time to contact us.
Best regards
Dinah
Best regards,
Good day Rohanda
Reference is made to our telephonic discussion.
Your Premium package with Xtraview has been activated. As discussed, please note that there's outstanding balance of R134.44 reflecting the account. This is for:
· R99.44 for the Premium package.
· R35.00 for your BoxOffice account.
We have requested for a call recording dated 02 March 2017. Feedback will be communicated to you once received.
Thank you for taking your time to contact us.
Best regards
Dinah
Best regards,