EB
Eduard B

1 reviews | Active since May 2010

10 Mar 2015, 10:24

Disconecting my dstv on paid acc

In December multichoice have cancel my debit order because I upgraded to the premium pagage. Since then I only had problems with them. I spent more time on the phone to fix the problems than I spent watching t v . End of January they disconnected me for not paying my acc. My acc has been paid on time. End of February they disconnected me again for not paying my acc. I have phoned them on Friday 6 march 2015 to be reconnected and mailed them the proof of payment. On Monday 9 march 2015 the send my n sms again they are disconnecting me. So I mailed the proof again. <br> They have even promise me a free box office movie if I pay before 07mache 2015. Results are no movie no dstv and my acc has been paid <br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Mar 2015, 16:12
Official
Hello eddie11,

As per our telephonic conversation, you have requested us to ask your office and speak to Caroline to forward us the proof of payment to us for allocation.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta