Disconect Package

<p>DepartmentThe accounts department cant get it right.</p> <p>They have been deducting to much for the past few months from my bank acount, to the point that I was credited R395 in the month of December. After a telefone conversation they have promised for the so much time that it will be rectified on the next month. I have decided that enought is enought and tranferred that amount to my Box Office acount. Now for the new month of January I have received a sms that I owe them R1,103.......where I am suppose to pay only R539 for my package. A payment was made at the end of December to my main account, so I dont know. Going on the website checking your balances is a headache as well, because its not updated regulary, using your phone is just as troublesome to check your balances, and to phone them is a headache on its own. Its like their whole system is n not working at all. Really really bad service.</p> <p> </p> <p>P.Fourie</p> <p>Account nr: ********** 0</p> <p> </p> <p>and it continues...to the point where I have made cash payments for the last few monts but still can not get a statement to show me why I am in arrears....pathetic, and they have disconnected me aswell and in the meanwhile your getting richer, its time I think that customers must start boycoting you aswell and see where it leaves u !!!!</p>