I couldn't pay my dstv for the month of February and on the 7 or 8th of February I received a call from one of their consultants, I told him that I can't pay due to some circumstances and he told me it's fine, I specifically asked him how much will I pay should I want to reconnect he told me it would be the monthly premium and reconnection, now I want to reactivate I'm told that I owe 300 more plus the monthly subscription and reconnection fee <br> I want that recording as none of this was mentioned to me and I did ask about the amount owed<br> All I knew was dstv is a month to contract I pay I watch I don't it gets shut down , now some call centre agent when I call shoves t/c to me well I will take the matter to the ombudsman for non-disclosure
Best regards,
Best regards,
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