MM
Maureen M
1 reviews | Active since Aug 2023
04 Dec 2023, 17:07
disastrous poor service
incorrect billing, putting clients on hold for over 30 minutes un able to resolve queries
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Dec 2023, 17:18Hi Maureen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Dec 2023, 17:18
Official
Hi Maureen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Dec 2023, 14:17Hi Maureen,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that your account currently has an outstanding balance of R305.53 hecne the total amount to reconnect the services is R898.43.
Below is a breakdown of your DStv susbcription and DStv Internet:
- Outstanding balnce: R305.53
- DStv Subscription and DStv Internet: R510.4
- Reconnection fee: R50
- Funeral Cover: R32.5
Total -898.43
Kindly make a paymen of R898.43 to reinstate your services.
Kind regards,898.43
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that your account currently has an outstanding balance of R305.53 hecne the total amount to reconnect the services is R898.43.
Below is a breakdown of your DStv susbcription and DStv Internet:
- Outstanding balnce: R305.53
- DStv Subscription and DStv Internet: R510.4
- Reconnection fee: R50
- Funeral Cover: R32.5
Total -898.43
Kindly make a paymen of R898.43 to reinstate your services.
Kind regards,898.43
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Dec 2023, 14:17
Official
Hi Maureen,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that your account currently has an outstanding balance of R305.53 hecne the total amount to reconnect the services is R898.43.
Below is a breakdown of your DStv susbcription and DStv Internet:
- Outstanding balnce: R305.53
- DStv Subscription and DStv Internet: R510.4
- Reconnection fee: R50
- Funeral Cover: R32.5
Total -898.43
Kindly make a paymen of R898.43 to reinstate your services.
Kind regards,898.43
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that your account currently has an outstanding balance of R305.53 hecne the total amount to reconnect the services is R898.43.
Below is a breakdown of your DStv susbcription and DStv Internet:
- Outstanding balnce: R305.53
- DStv Subscription and DStv Internet: R510.4
- Reconnection fee: R50
- Funeral Cover: R32.5
Total -898.43
Kindly make a paymen of R898.43 to reinstate your services.
Kind regards,898.43
DStv: Hello Peter Team
Best regards,