Disasterous DSTV strikes again

What a disaster of a company. They take your money then dont activate the service, when you tell them to cancel the service they suddenly activate services and more and then still dont refund your money after you have told them you hare no longer interested and then to add insult to injury have the audacity to debit your credit card again the next month. We have complained and followed up on this since the 10th July and are no closer to a resolution. Each time you contact them you have to repeat yourself and they tell you its not their job to keep track of things. What a waste of money.