MS
MARK S
1 reviews | Active since Aug 2012
23 Jul 2015, 13:23
Disaster
Well done, Multichoice on your downgraded system. The reason you cannot get issues right is one, you don't have any competition and two is who cares, when we have millions of customers.<br> I am still trying to resolve switching off or on my weekend holiday home second decoder and account queries that don't add up!!!<br> Phone calls upon phone calls and implementing a system that is far worse than the old one can only be described as a DISASTER and who cares !!!<br> We can add complaints on here by the hundreds but it falls on deaf ears.
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
24 Jul 2015, 12:21Hello makyde,
We tried to contact you today but we could not reach you.
We are very sorry to hear about the experience you had with our service which was less than adequate. Please refer to your personal email address for a detailed response.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We tried to contact you today but we could not reach you.
We are very sorry to hear about the experience you had with our service which was less than adequate. Please refer to your personal email address for a detailed response.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply24 Jul 2015, 12:21
Official
Hello makyde,
We tried to contact you today but we could not reach you.
We are very sorry to hear about the experience you had with our service which was less than adequate. Please refer to your personal email address for a detailed response.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We tried to contact you today but we could not reach you.
We are very sorry to hear about the experience you had with our service which was less than adequate. Please refer to your personal email address for a detailed response.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
