Disappointment with multichoice for their poor services to customers.

I am so disappointed with the bad services I receive from multichoice since May 2021 to date and I have reported this issue since last year and even today the matter has not been resolved.. I have a package of R429.00 pm and on that I can only watch 08 channels, imagine paying R429,00 for 8 channels, and the rest are missing I can't watch those,I phoned 3 installers to check what the problem is but they failed to do any magic when they left my place and i paid them R280.00 each for callout. Now is 15 months since I reported this and nothing has happend ,I am sick and tired of your services and this is so disappointing and as I am saying this now, my decorder is off I can't even watch anything, it's literally off ,the decoder is showing red light,for what I don't know and this morning it was showing those 8 channels. I am tired of calling ur call center for nothing. I might be black but please respect us as customers ,I don't see or enjoy what I am paying for. Disappointed with services.i rate dstv 0/10.mxm