DISAPPOINTMENT IN SERVICE

So multichoice has approved me for the DSTV Explora. When i went through the process to get the decoder, i gave my work address for delivery, but i was declined twice within the process.<br> <br> When i made a scene on hellopeter twice i received a sms to say that i was approved and that i will be receiving my decoder. Not once has anyone from Dstv made contact with me after receiving this sms. I contacted Dstv and the call Centre agent told me that someone from the courier company will contact me in regards to the delivery, i did make it very clear that i was on holiday and that the decoder mustn't be delivered to the address given. On the 17 Dec 2015 a agent from Dstv phoned me in regards of activating my smart card which was delivered according to them, only once they investigated they said it was delivered to my work address which was given when i was declined. My work place is closed and i will only return back to work on the 11 Jan 2016.<br> The agent said that they will be in contact with me regarding the delivery and i have not heard anything again from anyone from Dstv. So what to do, i am at my wits end with multichoice and the service. This will be the 3rd report.