MA
MAHLASELE A
1 reviews | Active since Oct 2013
08 Sept 2020, 11:54
Disappointment
I laid a complaint on the 2nd of September 2020 and was promised I'll get my refund within 24 to 48 hours.Today is 8th nothing has materialized.What kind of service is this....I WANT MY REFUND!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Sept 2020, 11:58Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Sept 2020, 11:58
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MA
MAHLASELE A's updateReviewer Update
09 Sept 2020, 08:15Help me understand something here, why should I send you proof of payment after all the hardship you've put me through,surely when i called the first time the agent confirmed that it's a double payment and you can also see on your records.
Why should I send you the bank statement twice cause I previously sent it on the first refund.
Please ensure that I get my money!
I've never given any consent that you should implement a debit order, NEVER!
Why should I send you the bank statement twice cause I previously sent it on the first refund.
Please ensure that I get my money!
I've never given any consent that you should implement a debit order, NEVER!
MA
MAHLASELE A's update09 Sept 2020, 08:15
Reviewer Update
Help me understand something here, why should I send you proof of payment after all the hardship you've put me through,surely when i called the first time the agent confirmed that it's a double payment and you can also see on your records.
Why should I send you the bank statement twice cause I previously sent it on the first refund.
Please ensure that I get my money!
I've never given any consent that you should implement a debit order, NEVER!
Why should I send you the bank statement twice cause I previously sent it on the first refund.
Please ensure that I get my money!
I've never given any consent that you should implement a debit order, NEVER!