Disappointing, straining and dishonesty

I didn't know that reconnecting servise would be such a hustle at multichoice. I called to disconnect my service at DSTv in September 2018. And on the 22 June 2019 I called to be reconnected again. I was told to pay an amount of R98 for reconnection then I immediately made the payment via EFT then on the 23 June 2019 I was told to send the proof of payment to *** and use my customer number as reference. Then I did that and sent, I called again after an hour then they said to me that they have managed to get the proof of payment and they will allocate it and the they reconnected me. After every second day or third day from the 23 June till today they block me and tell me that I am owing. On the 8 July 2019 I made a payment of R60 because I was told the reason why I'm being blocked is because I did not pay the reconnection fee. But again on the 13 June 2019 I was blocked again saying that I owe an amount of R337. So I really do not understand what is it that should be done for the payment to be allocated and that I can enjoy the services that I pay for at multichoice.